A solemn promise to our patients

Your medical needs and a healthy, successful return home are our number one priority. While we also will do everything that we can to make sure you truly enjoy the whole experience, our focus is on making sure we help you select the best doctors and hospitals for the procedure you are interested in and at the best possible price.

We will support you every step of the way - first by providing you complete and unbiased information and recommendations and pricing before the start of your trip, secondly while you are in Thailand where we will accompany you to your medical and dental appointments and visit while in hospital, and finally, we will be there for you once you return home in case you should need our help.

Our recommendations are based solely upon what we believe are in the best interest of our patients. We accept no kick backs or incentives from hotels, tour operators and transportation providers etc., and our company receives compensation for our services only from the hospitals and dental clinics, with each of these establishments paying the same compensation. So we have no incentive to select one medical provider over another, other than the satisfaction of our patients.

We provide full transparency. You will never experience pressure selling; you are in full control of determining your selection of procedure, destination, facility, medical provider and timing.  You will pay the same amount whether you deal directly with the hospitals and dental clinics or take advantage of our free services. You pay the hospitals and hotels directly, only after your consultation with the doctor at the hospital of your choice and after reaching agreement on the cost. You are under no obligation to go ahead with the procedure until after you meet with your doctor or dentist and tour the hospital or dental clinic.

We protect your privacy, and will not release any information without prior consent or unless given instruction to do so on your behalf.